What should I do if download fails?
- Go back to the Amazon product page
- Refresh the page (press F5 or click refresh button)
- Re-open the browser extension
- Click the download button again
Tip: Amazon video links expire regularly, so please download promptly after getting the link. If multiple retries still fail, please wait a few minutes before trying again.
Still having issues? If download still fails after multiple attempts, please email us at
[email protected]